Shipping policy

1. Shipping Time:

We usually dispatch orders within 1–2 business days. Once shipped, delivery may take:

Metro cities: 2–4 working days

Other locations: 3–7 working days

You’ll receive a tracking link once your order is shipped.

2. Delivery Partners:

We work with trusted courier partners like Delhivery, Bluedart, Xpressbees, and more, depending on your location and the fastest route available.

3. Shipping Charges:

Orders ₹500 and above: Free Standard Shipping

Orders below ₹500: A small fee of ₹50

Express Delivery (Optional): Available at checkout with additional charges

4. Delivery Areas:

We deliver across all serviceable pin codes in India. If your pin code is not serviceable, you’ll be notified at checkout.

5. Delivery Attempts:

Courier partners will make up to 3 attempts to deliver your package. Please ensure someone is available to receive it or provide alternate instructions if needed.

6. Order Not Received?

If your order hasn’t arrived within the estimated time, please contact us at support@jivzo.in  or on WhatsApp here - Watsapp Link